Taking or Returning Points
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In each Parking Station you will find a System Access Terminal and Bike Posts. The number of Posts depends on the location, the surroundings and the frequency of use of every Station.
The Bike Post is designed to lock or unlock the bicycles, depending on your choice.
Thanks to the System Access Terminal you will be able to carry out several operations:
- Select and take a bike.
- Purchase a Short Term Subscription (weekly subscription) along its receipt.
- Get a printed receipt with your chosen route.
- Get information about the instructions of use and other general issues about the service.
- Check on a map the closest taking or returning posts.
- Increase your account with your credit card.
In the terminal you can easily follow the on-screen instructions that will enable you to choose the desired option.
You will always find a Parking Station near you (to take and return bikes).
There are 250 Stations altogether spread out across the whole city every 300 meters approximately.
In every Parking Station you will find an interactive point that will let you purchase a subscription, select a bike, etc, and several Bike Posts that lock and unlock the bikes.
The System lets you take a bike in any Parking Station of the city and return it in any other one.
This system is devised to work continuously 24 hours a day, 7 days a week.
SEVici Customer Service
If you need any additional information about SEVici, please visit us. You can find us in Edificio Laredo, near Plaza de San Francisco.
Our opening hours are from Mondays to Thursdays, from 10:00 AM to 2:00 PM and from 3:00 PM to 7:00 PM. Fridays from 10:00 AM to 2:00 PM and from 3:00 PM to 6:00 PM. Saturdays closed
CALL CENTER: 900 900 722
From September 1, 2015 to June 30, 2016, our openning hours are from Monday until Friday, from 8:30 AM to 10:00 PM. On Saturdays, Sundays and National Holidays, the openning hours are from 10:00 AM to 21:00 PM
Click on the following link to submit the Authorization for minors, properly completed and signed.