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Safety Instructions


  • Adjust the seat to your height.
  • Check that your bike is in good condition before using it, especially the safety features: brakes, wheels, lights and bell.
  • We recommend wearing a safety helmet.
  • Adjust your speed to weather conditions: on wet surfaces, the breaking distance is longer.
  • The bike is designed for urban use only. Always use it on specific lanes designed for such purpose. The bike complies with safety standards (section 4, decree of 24th of August 1995).
  • Non suitable for passengers transport: The bicycles are designed for individual use only, carrying a pillion passenger may put them both in danger.



SEVici Customer Service

If you need any additional information about SEVici, please visit us. You can find us in Edificio Laredo, near Plaza de San Francisco.

From September 1 to June 30 our opening hours are from Mondays to Thursdays, from 10:00 AM to 2:00 PM and from 3:00 PM to 7:00 PM. Fridays from 10:00 AM to 2:00 PM and from 3:00 PM to 6:00 PM. Saturdays closed.

From July 1 to August 31 our opening hours are from Mondays to Friday from 08:00 AM to 04:00 PM. Saturdays closed.


CALL CENTER: 900 900 722

From September 1 to June 30,  our openning hours are from Monday until Friday, from 8:30 AM to 10:00 PM. On Saturdays, Sundays and National Holidays, the openning hours are from 10:00 AM to 21:00 PM



Click on the following link to submit the Authorization for minors, properly completed and signed.